Official Statment from SOE:
source" We wanted to provide everyone with a quick update regarding the "make good" plan you've been reading about. First, all impacted players will receive 30 days subscription credit plus one day for each day the service was unavailable. Also every impacted player will receive a Batman™-Inspired mask appearance item. Please bear with us as the complexities of the subscription server dictate how and when this will be available along with pertinent details. We will be releasing more information this week. Thanks again for your patience! "